Emergency Operations Center

Emergency Operations Center Overview

Under normal conditions, day-to-day operations at CSUSB are conducted by departments and business units that are widely dispersed throughout the University. However, in a major emergency or disaster, the University will utilize an Emergency Operations Center (EOC), from which centralized disaster/emergency management can be performed. This EOC will facilitate a coordinated response by the University and representatives of other organizations who are involved in the emergency response and recovery. CSUSB's EOC is equipped with phones, Internet, and television capability to assist EOC staff in their communications capabilities outside the campus community.

The University, within its Emergency Operations Center, will facilitate multi-agency and multi-jurisdictional coordination including coordination with local Police and Fire Departments, Public Health Departments, the American Red Cross and other non-profit organizations, local businesses, and community groups depending on the situation.

EOC Staffing

The Emergency Operations Center staff is comprised of trained CSUSB staff representing the University's Executive Staff, and many University Departments including; Emergency Management, Risk Management, University Police, Facilities Services, Environmental Health and Safety, Student Health Center, Capital Planning and Design, and Purchasing. This skilled pool of campus EOC staff are capable of dealing with the myriad of technical, medical, logistical, and human relations issues certain to arise during a disaster. The level of EOC staffing will vary with the specific disaster/emergency situation.

EOC Role and Function

The campus EOC is equipped with various capabilities and resources to support emergency operations and coordinate with outside agencies. The EOC will essentially serve as the operations center for timely situational analysis and needs assessment. Some of the many functions which may be performed in the University's EOC, depending on the disaster/emergency include:

  • Managing and coordinating disaster/emergency operations.
  • Receiving and disseminating warning information.
  • Developing emergency policies and procedures.
  • Collecting intelligence and information from the incident.
  • Continuing analysis of disaster information.
  • Preparing intelligence summaries, situation reports, and operational reports.
  • Maintaining maps, display boards and other disaster related information.
  • Coordinating operational and logistical support.
  • Maintaining contact and coordination with University departments and outside agencies responding.
  • Providing emergency information to the public and official releases to the news media.
  • Coordinating Resource dispatching and tracking.